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Dealing with Challenging Customer Interactions

This course is intended for customer service representatives and any client-facing employee who needs to cope with challenging customer situations, either directly or indirectly. This course is also highly useful to customer service managers, who need to be aware of the potential difficult situations in the field and have a standard means of addressing them. 

Course Length: 1-day $310.00 + GST (8:30am – 4:00pm)

 

  

 

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If you are ready to register you may do so online by clicking the link the below, downloading the PDF application, or calling 306-244-6340.

Register Online

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Download the Corporate Registration Form.

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